FAQ
Shopping
What Shipping Methods Are Available?
Generally, common shipping methods include standard shipping, expedited shipping, and sometimes options like next-day delivery or same-day delivery for local areas. We also offer specialized shipping methods such as express or international shipping for those ordering from outside Pakistan.
How do I place an Order?
To place an order on our website, start by visiting the store and browsing products. Select the items you want, choosing options like size and color, and add them to your cart. Once you've finished shopping, go to your cart to review your selections, then proceed to checkout. Enter your shipping and payment information accurately, review your order details, and place your order. Afterward, you will receive a confirmation email with your order details and tracking information. If needed, you can contact customer support for assistance.
Payment
What Payment Methods Are Accepted?
Currently, we offer several payment options to cater to our customers' needs. You can choose to pay using Cash on Delivery, Jazz Cash, Bank Transfer, or Debit/Credit Card for local transactions. For our international customers, we only accept payments through Debit/Credit Card. These options ensure secure and convenient transactions, allowing you to select the method that best suits your preferences.
Do You Ship Internationally?
We are pleased to offer international shipping, allowing customers from around the world to enjoy our products. Our dedicated shipping team ensures that your order is carefully packed and dispatched promptly, reaching you no matter where you are located. We partner with reliable international couriers to provide efficient and secure delivery, and you can track your shipment every step of the way. Whether you're near or far, we're committed to delivering a seamless shopping experience right to your doorstep.
Returns
Is Buying On-Line Safe?
Yes, buying online can be safe, especially when certain precautions are taken. Reputable registered online stores use secure payment gateways and encryption technologies to protect your financial information. Look for websites with "https" in the URL, indicating a secure connection. Additionally, reading reviews and verifying the store's return and privacy policies can further ensure a safe shopping experience. Using trusted payment methods, such as credit/debit cards or established online payment systems, also adds a layer of security. By staying vigilant and making informed choices, you can enjoy the convenience of online shopping with confidence.
Do I have to pay anything to return my items?
We prioritize your satisfaction and stand by the quality of our products. If you need to return an item that is under warranty or found to be faulty, you won't have to pay anything for the return. We cover all return shipping costs in such cases to ensure a hassle-free experience for you. Simply contact our customer service team to initiate the return process, and we will take care of the rest, making sure you receive a replacement or a full refund promptly.
How do I return an item?
Returning an item is simple and straightforward. Just call our customer service number, and our team will guide you through the return process. We'll provide you with all the necessary instructions and ensure that your return is handled quickly and efficiently. Whether you need a replacement or a refund, we're here to assist you every step of the way.
Shipping
How many day take for shipping?
Shipping days depend on the service you choose at checkout. You can opt for normal delivery or priority shipping based on your needs. International shipping typically takes 10 to 15 working days, depending on the volume of the package. We strive to ensure your order reaches you as quickly and efficiently as possible, regardless of your location.